IBM India has announced the launch of its SME (small and medium enterprises) operations from its centre here as part of expansion plans to enter 14 new cities in the country. With the new facility, IBM is in a position to cater to specific requirements to enable customised services to small and medium business (SMB) clients in the Rajasthan capital and the neighbouring markets.
IBM is slated to expand operations in five additional cities such as Ludhiana, Nasik, Surat, Bhubaneswar and Madurai. The company has launched similar centres in Chandigarh, Jamshedpur, Visakhapatnam, Nagpur, Coimbatore, Goa, Bhopal and Lucknow.
“The latest centre in Jaipur clearly demonstrates our ongoing commitment to help SMB clients succeed in an already competitive marketplace. By empowering SMB clients in textiles, travel & tourism, in the government, gems and cement industries with world class technology we offer them the opportunity to be an integral part of India’s growth story,” said Ramesh Narasimhan of IBM India/South Asia.
With over 3,000 SMB customers in India, IBM’s operations in Jaipur will target clients in hospitality, in the Government, and in textile and gem and jewellery sectors. Currently IBM is delivering solutions to Shree Cements and NBC Bearings in Rajasthan.
The products and services offered are specifically priced and designed for the SMB marketplace under the brand name ‘IBM Express Portfolio’ which comprises hardware, software, services, solutions and financing and is designed to meet specific criteria for SMBs.
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